Got questions?
We have answers.

TYMI AI is a premium AI-powered photo transformation app. You upload a photo of yourself and our AI instantly transforms it into a cinematic, editorial-quality image — like a professional photoshoot. Under the hood, your photo is processed by a state-of-the-art image editing model that applies creative styles, lighting, and composition inspired by real-world photography.

You can explore the app without an account. However, creating a free account lets your tokens and creations sync across devices, and keeps your gallery safe even if you reinstall the app. Sign up takes under 30 seconds with Apple, Google, or email.

Clear, well-lit selfies or portrait photos work best. Make sure your face is fully visible, centred in the frame, and not obscured by glasses, masks, or heavy shadows. Avoid group photos — TYMI AI is designed for individual portraits only. Natural or indoor lighting produces the most striking transformations.

TYMI AI is available on iOS (iPhone, iPad) and Android smartphones and tablets. We recommend iOS 15+ or Android 10+ for the best experience. An internet connection is required for AI generation — results are processed in the cloud and delivered to your device in seconds.

Most transformations complete in 10–30 seconds depending on server load and your internet speed. You'll see a real-time progress indicator as your image moves through each stage: Analysing → Composing → Crafting → Final Touches.

Yes. TYMI AI offers a growing library of categories — Editorial, Cinematic, Golden Hour, Street Style, Fashion Week, Lifestyle, and more. Within each category you'll find curated style presets. You can also use Custom Creation mode to describe your own scene with a free-text prompt, and adjust mood, setting, and colour grading manually.

All images produced by TYMI AI are AI-generated creative transformations — they are artistic interpretations, not real photographs. They are intended for creative self-expression, social content, and entertainment. TYMI AI does not produce documentary evidence, identity verification material, or factual representations.

If a generation fails due to a technical error on our side, no token is deducted and you can try again immediately. If your image is rejected because no face was detected, or because it contains content that violates our policy (NSFW, violence, etc.), no token is consumed either. We only deduct a token on a successful, completed generation.

No. TYMI AI is strictly for self-portraits — photos of yourself only. Uploading photos of other people without their explicit consent is prohibited and violates our Terms of Service. Our system includes content moderation checks, and accounts found misusing the feature will be suspended.

Tokens are your generation credits inside TYMI AI. Each token unlocks one AI-transformed image, regardless of the style, category, or custom prompt you choose. Your token balance is always visible in Profile → Tokens Left. Tokens are deducted only on a successful generation — failed or rejected generations do not consume a token.

We offer three plans: • Free Trial (3 days) — 15 tokens, perfect for trying the app before committing. • Weekly Plan — 30 tokens refreshed every 7 days, billed weekly. • Yearly Plan — 1,500 tokens granted upfront for the full 12-month period, best value. All paid plans include full access to every style, category, and custom creation mode — no watermarks, no limits beyond your token balance.

Unused tokens do not carry over between billing cycles. Weekly tokens reset every 7 days at the start of your new billing period. Yearly tokens are valid for the full 12-month subscription period but expire at annual renewal. Trial tokens expire after 3 days whether used or not.

You can cancel anytime directly in your device settings — no need to contact us. On iOS: Settings → Your Name → Subscriptions → TYMI AI → Cancel. On Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → TYMI AI → Cancel. Cancellation takes effect at the end of your current billing period — you keep access until then.

Refund requests are handled by Apple (iOS) or Google (Android) — not by TYMI AI directly. On iOS, visit reportaproblem.apple.com. On Android, contact Google Play support. As a general rule, digital subscription refunds are granted within 48 hours of purchase if the service was not used. Please contact hello@tymi.ro if you need further assistance.

First, go to the paywall screen and tap "Restore Purchases" — this re-syncs your subscription status from the App Store or Google Play. If the issue persists, sign out and back into your account, which triggers a full server sync. Still having trouble? Email us at hello@tymi.ro with your Apple/Google receipt and we'll sort it out manually.

Your uploaded photo is used solely to generate the transformed image. Photos are processed on secure cloud servers and are not stored permanently beyond what is needed for the generation pipeline. Generated results are saved to your account gallery (accessible via the Creations tab) but you can delete them at any time. We do not use your photos to train AI models. Full details are in our Privacy Policy.

Your photos are processed by our AI generation service to produce the transformation. This constitutes processing of biometric/facial data under GDPR Article 9. You provide explicit consent to this processing when you first use the generation feature. We do not sell, license, or share your photos or facial data with advertisers or unrelated third parties. See our Privacy Policy for a complete list of sub-processors.

Go to Profile → scroll to the bottom → Delete Account. This permanently deletes your account, all stored photos, all generated images, and all personal data from our servers — including Supabase storage and authentication records. This action is irreversible. You'll receive no further emails or data processing from TYMI AI after deletion.

Yes. TYMI AI is operated by Dumitache Gianni Francesco, a sole proprietor based in Bucharest, Romania — inside the European Union. We comply with GDPR requirements including lawful basis for processing, data subject rights (access, rectification, erasure, portability), and explicit consent for special-category data (facial/biometric). Contact admin@tymi.ro for data subject requests.

First, force-close the app and reopen it. If the problem persists, try signing out and back in from Profile → Sign Out. As a last resort, delete and reinstall the app — your account, tokens, and creations are stored server-side and will be restored when you sign back in. If none of these help, send us a description of the issue at hello@tymi.ro and we'll investigate.

If the loading screen has been showing for more than 60 seconds, it's likely the generation timed out. Close and reopen the app — no token will have been deducted for a failed generation. If this happens repeatedly, check your internet connection. Persistent issues may indicate a temporary server load spike — usually resolved within minutes.

Apple Sign-In requires your device to be running iOS 13+ and signed into an Apple ID. Google Sign-In requires an active Google account on your device. If the button shows "not available", try signing in with your email address instead — you'll receive a one-time code to your inbox. If you're still stuck, contact hello@tymi.ro.